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Purchase & Order Guide
Purchase & Order Guide
Purchase
&
Order Guide
Neo-WA Art delivers artworks that reinterpret Japanese beauty in a modern way to customers around the world.
Here is some information about how to order, frequently asked questions,
overseas shipping, and gift options.
Order Process
There is a link to the art portal site “Artmajeur” on the external site, so please
purchase from there.
STEP
Select an item
STEP
Add to cart
Click the “Add to Cart” button on the product page.
STEP
Checkout
Click “Proceed to Checkout” on the cart page.
Enter your shipping address and payment method (credit card, PayPal, etc.).
STEP
Confirm order
After confirming your order details, click “Confirm Order.”
You will receive an order confirmation email.
STEP
Production and Shipping
We will arrange for shipping within 5-7 business days after receiving your order.
The artwork will typically be delivered within 2-3 weeks.
Lumière One: Typically delivered in 10–14 days.
Premium: Made to order, delivered in 15–30 days.
Frequently Asked Questions
- Can I check the size and materials of the artwork?
-
Yes, details are listed on the product page.
- Is custom ordering available?
-
Yes, it is available. Please contact us via the inquiry form or message on the official website.
- Do you offer gift wrapping?
-
Yes, we offer gift wrapping ($10) as an option. You can select this option on the cart page.